Frequently Asked Questions
Custom Orders
Do you offer custom designs? ▼
Yes! If you're interested in a custom metal wall art or furniture piece, reach out to us on WhatsApp at +961 79 173 774 or email us at rebornleb@gmail.com with your design request.
Do you take on large-scale projects? ▼
Yes! We specialize in large-scale manufacturing projects from concept to execution. Whether it's a full interior fit-out, large-scale furniture production, architectural metalwork, or custom decor for commercial spaces, we handle everything from design, material sourcing, fabrication, and final installation. Contact us at +961 79 173 774 to discuss your project.
Orders & Production
How long does it take to make my order? ▼
Since all our products are made to order, production typically takes 7-15 business days before shipping.
Can I cancel or modify my order? ▼
Orders can only be modified or canceled within 24 hours of placing them. Once production starts, we cannot make changes.
Shipping & Delivery
Where do you ship? ▼
Currently, we only ship within Lebanon using Aramex.
How long does shipping take? ▼
After production, delivery usually takes 2-3 business days within Lebanon.
Is shipping free? ▼
Yes! We offer free shipping on all orders.
Returns & Refunds
Can I return my order? ▼
Since our products are custom-made, all sales are final. However, if your item arrives damaged or incorrect, please contact us on +961 79 173 774 first, then send an email to rebornleb@gmail.com with your order number and clear photos of the issue.
Payments
What payment methods do you accept? ▼
We accept Cash on Delivery (COD) and Whish Prepaid Payments for large orders.
Contact & Support
How can I contact you? ▼
📧 Email: rebornleb@gmail.com
📞 Phone / WhatsApp: +961 79 173 774
📞 Phone / WhatsApp: +961 79 173 774