Frequently Asked Questions

Custom Orders

Do you offer custom designs?
Yes! If you're interested in a custom metal wall art or furniture piece, reach out to us on WhatsApp at +961 79 173 774 or email us at rebornleb@gmail.com with your design request.
Do you take on large-scale projects?
Yes! We specialize in large-scale manufacturing projects from concept to execution. Whether it's a full interior fit-out, large-scale furniture production, architectural metalwork, or custom decor for commercial spaces, we handle everything from design, material sourcing, fabrication, and final installation. Contact us at +961 79 173 774 to discuss your project.

Orders & Production

How long does it take to make my order?
Since all our products are made to order, production typically takes 7-15 business days before shipping.
Can I cancel or modify my order?
Orders can only be modified or canceled within 24 hours of placing them. Once production starts, we cannot make changes.

Shipping & Delivery

Where do you ship?
Currently, we only ship within Lebanon using Aramex.
How long does shipping take?
After production, delivery usually takes 2-3 business days within Lebanon.
Is shipping free?
Yes! We offer free shipping on all orders.

Returns & Refunds

Can I return my order?
Since our products are custom-made, all sales are final. However, if your item arrives damaged or incorrect, please contact us on +961 79 173 774 first, then send an email to rebornleb@gmail.com with your order number and clear photos of the issue.

Payments

What payment methods do you accept?
We accept Cash on Delivery (COD) and Whish Prepaid Payments for large orders.

Contact & Support

How can I contact you?
📧 Email: rebornleb@gmail.com
📞 Phone / WhatsApp: +961 79 173 774