Refund policy

Refund & Returns Policy for Reborn

1- Return Eligibility

  • All products are made on demand and are final sale.
  • Returns and refunds are only accepted for:
    - Defective or damaged items upon arrival.
    - Incorrect items received (wrong design, size, or finish).

2- Return Process

  • Contact us at +961 79 173 774 or rebornleb@gmail.com within 7 days of receiving your order.
  • Provide order number & photos of the issue.
  • We will review and provide return shipping instructions (if applicable).
  • Refunds are issued only after we receive and inspect the item.

3- Refunds

  • Approved refunds are processed within 5 days via the original payment method.

4- Exchanges

  • If you received a defective or incorrect item, we will replace it at no extra cost.